Starhaven One

A shared workspace for community-serving organizations.

Starhaven One brings intake, case and program management, staff coordination, and reporting into one secure place, with AI that helps with administrative work while your staff stay in charge.

In development · not yet available
01 / Overview

Everything your team needs to see, in one place.

Each organization will get its own workspace with staff accounts, role-based permissions, and workflows configured to its programs. The dashboard below is a concept. Switch between example organizations to see how the same platform adapts to different work.

Example organization

Northgate Housing CollaborativeFictional organization

Good morning, Dana.

Housing assistance program
New intakes
8
3 need documents
Open cases
64
12 due for follow-up
Tasks due today
5
2 overdue
Referrals pending
11
Awaiting partners
New intake submissionsToday
  • #2417 Rental assistanceMissing documents
  • #2416 Housing search supportNew
  • #2415 Utility assistanceReady for review
  • #2414 Rental assistanceAssigned · M. Torres
Starhaven assistant

Intake #2417 has been summarized. Two required documents appear to be missing.

My tasks5 open
  • Call back applicant #2409Overdue
  • Verify landlord form for #2398Today
  • Shelter partner referral follow-upTomorrow
  • Quarterly program reportFriday
Program activityHouseholds served

Interface concept with fictional organizations and fictional data. Try reviewing the assistant's draft to see how staff approval works.

02 / Development status

Where things stand today.

We'd rather be clear than impressive. Starhaven One is not yet available, and it is not ready for real client data.

Development status of Starhaven One capabilities
CapabilityWhat it will doStatus
Digital intakeConfigurable forms, submission review, missing-information requests, routingIn design
Case and program managementService records, program participation, follow-up tasksIn design
Staff dashboards and tasksAssignments, deadlines, and program activity for each personIn design
AI assistanceSummaries, drafts, and missing-information checks with required staff reviewIn design
Reporting and analyticsProgram reports from verified recordsIn design
Pilot programConversations with organizations about their workflows and early participationOpen for inquiries

Before any organization uses Starhaven One with real client information, we'll review the privacy, confidentiality, reporting, security, and integration requirements that apply to that organization and program.

03 / How it will work

A closer look at the concept.

Digital intake

From application to assignment.

Organizations will build intake forms for the applications and service requests they receive. Staff review each submission, request anything missing, and assign it to the right person or team.

  • Configurable forms for each program
  • Document checklists with missing-item requests
  • Routing and assignment to staff or teams
Case and program management

A clear record of the work.

Authorized staff will manage service records, track program participation, and assign follow-up, with a history of who did what and when.

  • Service records visible only to authorized staff
  • Program enrollment and participation tracking
  • Follow-up tasks tied to each record
AI-assisted administration

Help with the paperwork, not the decisions.

The assistant will summarize intake information, prepare administrative drafts, find approved organizational information, and flag what's missing. Every output is a draft until authorized staff approve it.

  • Drafts are labeled and require staff approval
  • Nothing enters an official record or leaves the organization without review
  • AI never makes legal, housing eligibility, benefits, or other consequential decisions
Reporting and analytics

Reports from records you've verified.

Program activity and outcomes will be tracked as work happens, so reports for funders and boards come from verified records instead of being rebuilt by hand.

  • Program activity and outcome tracking
  • Reports built only from verified information
  • Exports for funders and boards

All screens on this page are concepts with fictional data.

04 / Boundaries

What Starhaven One won't do.

Knowing the limits matters as much as knowing the features.

Make decisions about people

AI will not decide eligibility, legal matters, benefits, or anything else with consequences for the people you serve.

Replace required systems

The first version will not replace the regulated, mandated, or specialized systems your programs may already require. It's designed to work alongside them.

Take real data before it's ready

Starhaven One won't hold real client information until the applicable requirements for that organization have been reviewed and met.

05 / Implementation and support

We help you get it running.

Organizations that adopt Starhaven One won't be left to figure it out alone. Implementation services will support each organization's move to the platform.

  • Initial organizational assessment
  • Configuration of your organization's workspace
  • Intake form and workflow setup
  • Integrations and data migration, where appropriate
  • Staff training
  • Ongoing technical support

Pricing isn't published yet. We're validating costs and scope with prospective organizations first. Before anyone commits, we'll explain in writing what's included, what costs extra, and what the software can't do.

Pilot inquiries

Help shape Starhaven One.

We're speaking with a small number of community-serving organizations about their workflows and possible participation in an early pilot. A conversation is free and doesn't commit you to anything.

Please keep it general

Don't include client names, case details, health or financial information, or any other confidential records. Describe the kind of work that takes your team's time, and we'll take it from there.

What you submit is delivered to our business inbox through our form provider and used only to respond to you. It is never entered into an AI tool. Read the privacy notice.

Prefer email? Write to hello@starhaventech.com.

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