Starhaven One

A shared workspace for community-serving organizations.

Starhaven One brings intake, case and program management, staff coordination, and reporting into one secure place, with AI that helps with administrative work while your staff stay in charge.

In development · not yet available
01 / Overview

Everything your team needs to see, in one place.

Each organization will get its own workspace with staff accounts, role-based permissions, and workflows configured to its programs. The dashboard below is a concept. Switch between example organizations to see how the same platform adapts to different work.

Example organization

Northgate Housing CollaborativeFictional organization

Good morning, Dana.

Housing assistance program
New intakes
8
3 need documents
Open cases
64
12 due for follow-up
Tasks due today
5
2 overdue
Referrals pending
11
Awaiting partners
New intake submissionsToday
  • #2417 Rental assistanceMissing documents
  • #2416 Housing search supportNew
  • #2415 Utility assistanceReady for review
  • #2414 Rental assistanceAssigned · M. Torres
Starhaven assistant

Intake #2417 has been summarized. Two required documents appear to be missing.

My tasks5 open
  • Call back applicant #2409Overdue
  • Verify landlord form for #2398Today
  • Shelter partner referral follow-upTomorrow
  • Quarterly program reportFriday
Program activityHouseholds served

Interface concept with fictional organizations and fictional data. Try reviewing the assistant's draft to see how staff approval works.

02 / Development status

Where things stand today.

We'd rather be clear than impressive. Core features are being built and tested now, but Starhaven One is not yet available and not ready for real client data. See the build log.

  • Digital intake

    Configurable forms, submission review, missing-information requests, routing

    Building
  • Case and program management

    Service records, program participation, follow-up tasks

    Building
  • Staff dashboards and tasks

    Assignments, deadlines, and program activity for each person

    Building
  • AI assistance

    Summaries, drafts, and missing-information checks with required staff review

    In design
  • Reporting and analytics

    Program reports from verified records

    Building
Pilot program · open for inquiries

We are talking with organizations about their workflows and early participation. A conversation is free and commits you to nothing.

Discuss a Pilot

Before any organization uses Starhaven One with real client information, we'll review the privacy, confidentiality, reporting, security, and integration requirements that apply to that organization and program.

03 / How it will work

A closer look at the concept.

Digital intake

From application to assignment.

Organizations will build intake forms for the applications and service requests they receive. Staff review each submission, request anything missing, and assign it to the right person or team.

  • Configurable forms for each program
  • Document checklists with missing-item requests
  • Routing and assignment to staff or teams
Case and program management

A clear record of the work.

Authorized staff will manage service records, track program participation, and assign follow-up, with a history of who did what and when.

  • Service records visible only to authorized staff
  • Program enrollment and participation tracking
  • Follow-up tasks tied to each record
AI-assisted administration

Help with the paperwork, not the decisions.

The assistant will summarize intake information, prepare administrative drafts, find approved organizational information, and flag what's missing. Every output is a draft until authorized staff approve it.

  • Drafts are labeled and require staff approval
  • Nothing enters an official record or leaves the organization without review
  • AI never makes legal, housing eligibility, benefits, or other consequential decisions
Reporting and analytics

Reports from records you've verified.

Program activity and outcomes will be tracked as work happens, so reports for funders and boards come from verified records instead of being rebuilt by hand.

  • Program activity and outcome tracking
  • Reports built only from verified information
  • Exports for funders and boards

All screens on this page are concepts with fictional data.

04 / Boundaries

What Starhaven One won't do.

Knowing the limits matters as much as knowing the features.

Automated decisions

Make decisions about people

AI will not decide eligibility, legal matters, benefits, or anything else with consequences for the people you serve.

Rip and replace

Replace required systems

The first version will not replace the regulated, mandated, or specialized systems your programs may already require. It's designed to work alongside them.

Data before it's ready

Take real data before it's ready

Starhaven One won't hold real client information until the applicable requirements for that organization have been reviewed and met.

05 / Implementation and support

We help you get it running.

Organizations that adopt Starhaven One won't be left to figure it out alone. Implementation services will support each organization's move to the platform.

  1. 01

    Assess

    An initial look at your programs, workflows, and the systems you already use.

  2. 02

    Configure

    Your organization's own workspace, staff roles, and permissions.

  3. 03

    Set up intake

    Intake forms and workflows built around each of your programs.

  4. 04

    Connect

    Integrations and data migration, where appropriate.

  5. 05

    Train

    Hands-on training so your staff are confident from day one.

  6. 06

    Support

    Ongoing technical support as your needs change.

Pricing

Pricing isn't published yet. We're validating costs and scope with prospective organizations first. Before anyone commits, we'll explain in writing what's included, what costs extra, and what the software can't do.

Pilot inquiries

Help shape Starhaven One.

We're speaking with a small number of community-serving organizations about their workflows and possible participation in an early pilot. A conversation is free and doesn't commit you to anything.

Please keep it general

Don't include client names, case details, health or financial information, or any other confidential records. Describe the kind of work that takes your team's time, and we'll take it from there.

What you submit is delivered to our business inbox through our form provider and used only to respond to you. It is never entered into an AI tool. Read the privacy notice.

Prefer email? Write to hello@starhaventech.com.

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