Technology that strengthens the organizations serving our communities.
Starhaven develops intelligent software that helps community-serving organizations manage their operations, support their staff, and focus more of their resources on the people who depend on them.
Make it easier to ask for help. Make it easier to deliver it.
Many smaller community-serving organizations run on limited resources, disconnected tools, and demanding administrative requirements. Applications arrive on paper and email, records live in spreadsheets, and reports are rebuilt by hand every quarter.
Starhaven is building accessible software that brings that work together, so staff spend less time on administration and more time with the people they serve.
One workspace for intake, cases, and the work in between.
In development
Starhaven One is a cloud-based platform we're developing for community-serving organizations. Each organization will have its own secure workspace, staff accounts, permissions, and workflows configured around how it already works.
Step through one fictional request. The person asking for help always knows where things stand, and staff always know who owns the next step.
Person asking for help
9:41●●●
Northgate Housing Collaborative
Submitted
Rental assistance request
Your request was sent. You don't need an account.
Confirmation code SH-4827
Contact preference: text message, no details in messages.
Check status
Nonprofit staff
RequestsFictional data
SH-4827 Rental assistance New
OwnerUnassigned
Next stepReview request
WaitingJust now
Applicant last updatedConfirmation sent
Interface concept with a fictional organization and a fictional request. Starhaven One is in development.
03 / What the platform will do
Built around the work your team already does.
These are the capabilities we're designing now. Each will be shaped by conversations with the organizations that would use it.
01
Digital intake and applications
Configurable intake forms for applications and service requests. Staff review submissions, request missing information, and route work to the right team.
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02
Case and program management
Service records, program participation, and follow-up in one place, visible only to authorized staff.
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03
Staff dashboards and task coordination
Each person sees their assignments, deadlines, and what needs attention today.
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04
AI-assisted administrative work
Summaries, drafts, and missing-information checks that staff review and approve. AI never makes decisions about the people you serve.
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05
Reporting and analytics
Program activity and outcome reports built from verified records, not rebuilt by hand each quarter.
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Intake review · concept
Case record · concept
Task coordination · concept
AI-assisted drafting · concept
Reporting · concept
04 / Who we serve
Built for organizations that deliver essential services.
Small and midsize nonprofits share the same core work: taking in requests, tracking services, coordinating staff, and reporting results. Starhaven One is being designed to adapt to each organization's programs.
Housing and homelessness services
Assistance applications, document collection, partner referrals, and program reporting.
Legal aid and advocacy
Client screening, deadline tracking, and document preparation, with strict confidentiality.
Credit and financial counseling
Client sessions, action plans, workshop coordination, and follow-up.
Community and social services
Program enrollment, resource referrals, and coordination across teams.
And other nonprofits doing essential work
Food assistance, workforce development, youth and family services, and other community programs rely on the same kinds of workflows. If your organization takes in requests, tracks services, and reports on its work, we'd like to hear from you.
Starhaven One is designed to work alongside, not replace, the regulated, mandated, or specialized systems your programs may already require. Photographs are illustrative and do not depict Starhaven clients or partners.
05 / Our approach
Software, implemented with you.
New software only helps if it fits how your team works. Alongside Starhaven One, we'll help each organization configure it, move in, and keep it running, so adoption doesn't depend on having an IT department.
STEP 01
Discover
Understand your organization's needs, workflows, and existing systems.
STEP 02
Configure
Set up the intake forms, workflows, and permissions your team needs.
STEP 03
Implement
Test everything with your staff and prepare it for everyday use.
STEP 04
Enable
Train your team and provide ongoing support as your needs change.
06 / Our commitment
Principles that guide what we build.
These shape every product decision, from the first design to ongoing support.
Accessible technology
Software that smaller organizations can afford, learn, and run without a dedicated IT team.
Responsible use of AI
AI is used where it saves staff time on administrative work, and never to make legal, housing eligibility, benefits, or other consequential decisions about people.
Human oversight
AI-generated content is reviewed by authorized staff before it becomes part of a record or is shared outside the organization.
Respect for sensitive information
We'll review each organization's privacy, confidentiality, and reporting requirements before any real client data is used.
Transparent pricing and support
Clear explanations of what's included, what costs extra, and what the software can't do, before anyone commits.
07 / Insights
What the data says.
We publish research on nonprofit operations, funding, and technology, with every figure sourced and linked.
We're speaking with a small number of community-serving organizations about their workflows and possible participation in an early pilot. A conversation is free and doesn't commit you to anything.
Please keep it general
Don't include client names, case details, health or financial information, or any other confidential records. Describe the kind of work that takes your team's time, and we'll take it from there.
What you submit is delivered to our business inbox through our form provider and used only to respond to you. It is never entered into an AI tool. Read the privacy notice.
