In developmentNow meeting early pilot partners

Less paperwork. More people helped.

Starhaven One brings intake, cases, tasks, and reporting into one intelligent workspace, so community-serving organizations can spend their time on the people who depend on them.

Discuss a Pilot Watch how it works
  • Private workspace per organization
  • Role-based permissions
  • Staff-approved AI
  • Audit trail
  • Funder-ready reporting
01 / How it works

One request, start to finish.

Follow a fictional request through Starhaven One: from the applicant's phone, to a staff decision, to the quarterly report. About 35 seconds.

01 · Apply

Someone asks for help from any phone. No account, no paperwork.

Concept · fictional data

Interface concept with a fictional organization and a fictional request. Starhaven One is in development.

02 / Our purpose

Essential work deserves better technology.

Make it easier to ask for help.
Make it easier to deliver it.

Many smaller community-serving organizations run on limited resources, disconnected tools, and demanding administrative requirements. Applications arrive on paper and email, records live in spreadsheets, and reports are rebuilt by hand every quarter.

Starhaven is building accessible software that brings that work together, so staff spend less time on administration and more time with the people they serve.

Read about our mission →
A group of colleagues meets around a table covered in printed materials in a community office.
03 / Explore the workspace

One workspace for intake, cases, and the work in between.

In development

Starhaven One is a cloud-based platform we're developing for community-serving organizations. Each organization will have its own secure workspace, staff accounts, permissions, and workflows configured around how it already works.

Example organization
Northgate Housing CollaborativeFictional organization

Good morning, Dana.

Housing assistance program
New intakes
8
3 need documents
Open cases
64
12 due for follow-up
Tasks due today
5
2 overdue
Referrals pending
11
Awaiting partners
New intake submissionsToday
  • #2417 Rental assistanceMissing documents
  • #2416 Housing search supportNew
  • #2415 Utility assistanceReady for review
  • #2414 Rental assistanceAssigned · M. Torres
Starhaven assistant

Intake #2417 has been summarized. Two required documents appear to be missing.

My tasks5 open
  • Call back applicant #2409Overdue
  • Verify landlord form for #2398Today
  • Shelter partner referral follow-upTomorrow
  • Quarterly program reportFriday
Program activityHouseholds served

Interface concept with fictional organizations and fictional records. Starhaven One is not yet available.

Explore the Platform
04 / What the platform will do

Built around the work your team already does.

These are the capabilities we're designing and building now. Each will be shaped by conversations with the organizations that would use it.

  • Digital intake and applications

    Configurable intake forms for applications and service requests. Staff review submissions, request missing information, and route work to the right team.

  • Case and program management

    Service records, program participation, and follow-up in one place, visible only to authorized staff.

  • Staff dashboards and task coordination

    Each person sees their assignments, deadlines, and what needs attention today.

  • AI-assisted administrative work

    Summaries, drafts, and missing-information checks that staff review and approve. AI never makes decisions about the people you serve.

  • Reporting and analytics

    Program activity and outcome reports built from verified records, not rebuilt by hand each quarter.

05 / Security by design

Built for sensitive work, layer by layer.

Community-serving organizations hold some of the most personal information there is. Starhaven One is being designed with protection at every layer, and we'll review each organization's requirements before any real client data is used.

  1. 05

    Staff-approved AI

    AI drafts stay drafts. Nothing becomes part of a record or leaves your organization until authorized staff approve it.

  2. 04

    Audit trail

    Administrative actions and changes to records are logged, so you can see who did what, and when.

  3. 03

    Roles and permissions

    Staff see only the programs and records their role allows. Your administrators decide who gets access.

  4. 02

    A private workspace

    Each organization gets its own workspace, staff accounts, and settings. Your records are never mixed with another organization's.

  5. 01

    Privacy review first

    Before any real client data is used, we review your privacy, confidentiality, and reporting requirements with you.

Security features describe Starhaven One's design. Starhaven One is in development.

06 / Who we serve

Built for organizations that deliver essential services.

Small and midsize nonprofits share the same core work: taking in requests, tracking services, coordinating staff, and reporting results. Starhaven One is being designed to adapt to each organization's programs.

Two colleagues review printed documents together at a desk.

Housing and homelessness services

Assistance applications, document collection, partner referrals, and program reporting.

A professional reviews a binder of documents at a desk near a window.

Legal aid and advocacy

Client screening, deadline tracking, and document preparation, with strict confidentiality.

A woman works through paperwork with a laptop and calculator at a desk.

Credit and financial counseling

Client sessions, action plans, workshop coordination, and follow-up.

A team gathers around a planning map on a conference table.

Community and social services

Program enrollment, resource referrals, and coordination across teams.

And other nonprofits doing essential work

Food assistance, workforce development, youth and family services, and other community programs rely on the same kinds of workflows. If your organization takes in requests, tracks services, and reports on its work, we'd like to hear from you.

Starhaven One is designed to work alongside, not replace, the regulated, mandated, or specialized systems your programs may already require. Photographs are illustrative and do not depict Starhaven clients or partners.

Colleagues work together on laptops around a shared table.
07 / Our approach

Software, implemented with you.

New software only helps if it fits how your team works. Alongside Starhaven One, we'll help each organization configure it, move in, and keep it running, so adoption doesn't depend on having an IT department.

  1. STEP 01

    Discover

    Understand your organization's needs, workflows, and existing systems.

  2. STEP 02

    Configure

    Set up the intake forms, workflows, and permissions your team needs.

  3. STEP 03

    Implement

    Test everything with your staff and prepare it for everyday use.

  4. STEP 04

    Enable

    Train your team and provide ongoing support as your needs change.

08 / Our commitment

Principles that guide what we build.

These shape every product decision, from the first design to ongoing support.

  • Accessible technology

    Software that smaller organizations can afford, learn, and run without a dedicated IT team.

  • Responsible use of AI

    AI is used where it saves staff time on administrative work, and never to make legal, housing eligibility, benefits, or other consequential decisions about people.

  • Human oversight

    AI-generated content is reviewed by authorized staff before it becomes part of a record or is shared outside the organization.

  • Respect for sensitive information

    We'll review each organization's privacy, confidentiality, and reporting requirements before any real client data is used.

  • Transparent pricing and support

    Clear explanations of what's included, what costs extra, and what the software can't do, before anyone commits.

09 / Insights

What the data says.

We publish research on nonprofit operations, funding, and technology, with every figure sourced and linked.

Technology · Sep 23, 2026

92% use AI. 7% see real impact.

Adoption is nearly universal and results are not. The gap isn't access to tools.

 Operations · Sep 23, 2026

Where the day goes.

Workload studies keep finding most frontline time goes to paperwork, not people.
All insights →
Pilot inquiries

Help shape Starhaven One.

We're speaking with a small number of community-serving organizations about their workflows and possible participation in an early pilot. A conversation is free and doesn't commit you to anything.

Please keep it general

Don't include client names, case details, health or financial information, or any other confidential records. Describe the kind of work that takes your team's time, and we'll take it from there.

What you submit is delivered to our business inbox through our form provider and used only to respond to you. It is never entered into an AI tool. Read the privacy notice.

Prefer email? Write to hello@starhaventech.com.

All fields are required unless marked optional.

No client or case information, please. Up to 2,000 characters.